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Universal News You Might Have Missed

Welcome back. Select hotels are now open.

Phased reopening of Universal’s hotels include Loew Portofino Bay Hotel, Hard Rock Hotel, Loews Royal Pacific Resort, Universal’s Cabana Bay Beach Resort, Universal’s Endless Summer Resort – Dockside Inn and Suites and Surfside Inn and Suites. Details for our other hotels will be announced at a later time.

Universal Orlando Resort welcomed the first guests to its newest hotel – Universal’s Endless Summer Resort – Dockside Inn and Suites – with an impressively low starting rate of $77 per night.

Thrill seekers this one is for you! Book now to and be ready to launch through two intense launches and four inversions. It’s a new species of roller coaster: the Jurassic World VelociCoaster.

Universal Studios Florida, Universal’s Islands of Adventure and Universal CityWalk are open daily. Universal’s Volcano Bay is closed for the season and will reopen on or before March 1, 2021.

What new operational procedures are in place at the hotels?

  • Guests, team members and vendors are required to wear face coverings in public areas.

  • Team members and vendors will be required to have temperature checks upon arrival. Those with temperatures of 100.4 degrees or greater will not be allowed to work.

  • Guests will be asked to self-screen for COVID symptoms and quarantine orders prior to arrival/entrance

  • Guests will have temperature checks upon arrival and return unless previously checked at the hotel that day prior to boarding our resort transportation system. Anyone with a temperature of 100.4 degrees or greater after three checks, including one with a new thermometer, will be asked to seek medical attention and obtain medical clearance prior to being permitted to enter. We understand some guests may feel they have special conditions, which we will consider upon request.

  • Hand sanitizer stations in public areas and elevator landings

  • Enhanced cleaning of guest rooms, meeting rooms and public areas with an EPA-approved cleaner and disinfectant

  • All guest rooms will be serviced after checkout. When possible, guest rooms will be left vacant for 24-48 hours upon checkout, before thoroughly cleaning and checking in a new guest.

  • Frequent cleaning of high-touch areas such as telephones, remote controls, door handles, light switches, elevators, and table tops, among others

  • Food & Beverage outlet capacities limited based on latest recommendations and guidelines

  • Guests and staff are required to practice social distancing; social distancing signs and reminders will be in high-traffic areas

  • Several contactless experiences for guests, including hotel texting-services, express checkout and contactless room deliveries

Download before you go! Makes your trip safer!

Access Contact-Free Features:

  • Place Mobile Food & Drink Orders from select restaurants

  • Get a Virtual Line return time

  • Find ride wait times, show times and dining venue hours.

  • Get the latest updates on attractions and schedule changes.

  • Set up TapTu Pay at Volcano Bay

Looking to get a FREE no obligation quote or have questions? Feel free to contact me directly at Having a travel agent to call on to help navigate your travels means less stress for you in planning.

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