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Writer's pictureMichele Rhubart

FAQ's on SeaWorld Parks & Entertainment Reopening

Updated: Jun 20, 2020

Latest Post on SeaWorld's Webpage:


As part of our continued commitment to the safety of our guests and Ambassadors, and in accordance with guidance from state and local officials, our theme parks will remain temporarily closed. We deeply apologize for any inconvenience.

During this time, animal care experts will continue to look after the health and welfare of the animals in our care.


We will announce ride openings and new launch dates after we resume normal operations.

We are continuing to monitor this evolving COVID-19 (coronavirus) situation closely and coordinating with public health officials. We look forward to welcoming our valued guests back to our parks soon.

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Please see below for a list of commonly asked questions:


How long will the park be closed due to the coronavirus?

All of our theme parks are temporarily closed. We are continuing to monitor this evolving COVID-19 (coronavirus) situation closely and coordinating with public health officials. We look forward to welcoming our valued guests back to our parks on June 11th


Can I reschedule my trip/event for a later date?

Expiration dates for tickets that may have expired in 2020 will be automatically extended through December 31, 2021. Internationally purchased tickets will be automatically extended through the first week of 2022. No action required on your part. Guests who have in-park experiences that are date specific and will not be able to be used during the time that the park is temporarily closed, will be able to reschedule through December 31, 2021. Reservations for Discovery Cove booked prior to May 15, can be rebooked on any date, subject to availability, prior to December 31, 2021 at the same rate as the original booking. No change fees will apply.


Will I be refunded for my ticket or experience?

Expiration dates for tickets that may have expired in 2020 will be automatically extended through December 31, 2021. Internationally purchased tickets will be automatically extended through the first week of 2022. No action required on your part.


Guests who have in-park experiences that are date specific and will not be able to be used during the time that the park is temporarily closed, will be able to reschedule through 2021.

Domestically purchased in-park experiences that were scheduled to expire in 2020 will be extended through December 31, 2020. Internationally purchased experiences will be extended through 2021.


Reservations for Discovery Cove booked prior to May 15, can be rebooked on any date, subject to availability, prior to December 31, 2021 at the same rate as the original booking. No change fees will apply.

I booked my trip to SeaWorld through a third-party vendor. Can you help me with my questions?

Guests who booked travel with a third-party reseller should contact the reseller directly for assistance.

I have a vacation package. Can I get a ticket refund if I cancel my trip?

Reservations for vacation packages booked prior to April 19, can be rebooked on any date, subject to availability, prior to December 31, 2021. No change fees will apply.


Many are uncertain about traveling and need help revising their reservation or looking to book, feel free to contact me directly at michelerhubart@gmail.com. Have questions and need help with any information provided, please feel free to reach out!

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