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Importance of My Disney Experience App Now more than ever!

Updated: Jun 20, 2020

Check In Online


To aid in physical distancing efforts, Disney strongly recommend that you use Online Check-In Service in advance—online or with the My Disney Experience app.

When your room is ready, you’ll get a room-ready notification. Then, you can use either a MagicBand or the My Disney Experience app digital key feature to enter your room!

If you don't receive your MagicBand(s) prior to your vacation, simply use the My Disney Experience app as a digital key to enter your room. At your convenience, you can visit the Front Desk to pick up your MagicBand(s).


Automatic Checkout


On your scheduled checkout day, you’ll be automatically checked out of your room—so you don’t have to visit the Front Desk (unless you have unresolved charges to your Disney Resort hotel folio).


Virtual Chat With a Resort Cast Member


Beginning June 22, you can chat with a Resort Cast Member via the My Disney Experience app for assistance during your stay. This new feature will offer convenient support nearly anytime—so there’s no need to visit the Lobby or stand in line.




Many are uncertain about traveling and need help revising their reservation or looking to book, feel free to contact me directly at michelerhubart@gmail.com. Have questions and need help with any information provided, please feel free to reach out!

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